We reserve our legal rights

We are committed to protecting and respecting your privacy and personal information.

Privacy Policy

Blackwood Creative Limited (“Blackwood”) is committed to protecting and respecting your privacy.

This policy (together with our terms & conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998, any amendments thereto (the Act), the data controller is Blackwood Creative Limited and we are responsible for this website. Our company number is 7328825 and our address is 22 Spring Street, Brighton, BN1 3EF. Information we may collect from you

We may collect and process the following data about you:

  • If you contact us, we may keep a record of that correspondence
  • Blackwood may also ask you to complete surveys that Blackwood uses for research purposes, although you do not have to respond to them
  • Details of your visits to our site [including, but not limited to, traffic data, location  data and other communication data, whether this is required for our own billing  purposes or otherwise] and the resources that you access;

IP Addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Where we store your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for  you and for your computer
  • To provide you with information or services that you request from us or which we  feel may interest you, where you have consented to be contacted for such purposes
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service

Disclosure of your information

We may disclose your personal information to third parties:
In the event that Blackwood or its business is to be sold, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets

If Blackwood or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

or

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Blackwood, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of anti terrorism, fraud protection and computer misuse.

Your Rights

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Any requests regarding this privacy policy should be addressed to Clare Ritchie, Blackwood Creative Ltd, 22 Spring Street, Brighton, BN1 3EF.

We, Us, Our

Terms and conditions

Please read the following section carefully as it contains the conditions governing your use of the entire content of the website under the domain name and other associated URLs (the “site”) and to any correspondence by email between us and you. By using this Site you agree to these terms and conditions of use. If you do not accept these terms and conditions in full, you must leave the Site immediately. You should also read our privacy policy, which outlines how personal information you provide to us will be used.

We, Us, Our

We are Blackwood Creative Limited and we are responsible for this website. Our company number is 7328825 and our address is 22 Spring Street, Brighton, BN13EF. “Blackwood”,the Blackwood logo and our monogram are our registered trademarks.

Accessing our site

We grant you the right to view our website and other features that we make available on our website from time to time. We may deny you access at any time for any reason. We will not be liable if for any reason our site is unavailable at any time or for any period.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

Intellectual Property Rights

The content of our site may be protected by copyright and/or design right and
may display our trademarks or the trademarks of others. We are either the owner of all intellectual property rights in our site and its content or we have been granted the necessary rights to use the content by those that have supplied it to us.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your
organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the content of our site for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the content that you have made.

Reliance on Information Posted

Statements, information or comments on our site are not intended to amount to advice on which reliance should be placed. Neither do we make any claim as to their accuracy or completeness. We therefore disclaim all liability and responsibility arising from any reliance placed on such statements, information or comments by any user of our site or its content.

Our Liability

To the maximum extent permitted by law, we expressly exclude:

  • all implied conditions, warranties and other terms,
  • any liability for any direct loss or damage; and,
  • any liability for indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any of its content.

We do not seek to limit our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our Site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Blog

The views expressed here are personal to Blackwood unless otherwise stated. Within this space you can draw on our insightful and impartial advice and all content provided is for informational purposes only. Blackwood is not responsible for the contents of any other sites listed. Any similarity to an organisation or individual is purely coincidental.

Malware and Hacking

Your right to use our website does not include any right to gain access or introduce malware to the server on which our site is stored or any server, computer or database connected to our site or to use our website.
You are responsible for using up to date, quality virus protection software on the computer you use to access our website. We are not liable for any loss or damage caused by a distributed denial-of-service attack, malware or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking etc

Our site must not be framed on or linked to any other site without our prior written consent. We reserve the right to withdraw any permission granted to you to do so without notice.

If you wish to make use of any content on our site, address your request to hello@weareblackwood.com
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

English law governs these terms of use. The English Courts shall have exclusive jurisdiction over any dispute arising out of or in connection with our website and judgment may be enforced in any Court of competent jurisdiction.

Variations

We may revise these terms of use at any time by amending this page or the privacy policy. Any change shall apply to you if you continue to use this website after the change has been made.

Your concerns

If you have any concerns about material that appears on our site, please contact Blackwood by emailing hello@weareblackwood.com

How to complain

We aim to provide you with the very best service. However, there may be times when you feel that we haven’t done so. If this is the case, we would rather be told about it so that we can do our best to solve the problem.

If you have a complaint please call us on 01273 732246 between 9am and 5pm, Monday to Friday (except bank holidays). You can also write to us at Blackwood, 22 Spring Street, Brighton, BN1 3EF or send an email to clare@weareblackwood.com.

We will attempt to resolve your complaint immediately. If this is not possible, we promise to acknowledge your complaint within five business days of receipt, we will write and let you know the reasons why and the further action we will take.

If we cannot resolve the differences between us, we will issue a final response letter. This will not affect your legal rights.

Last updated: August 2016.